| Issue ID | 1408939 |
| Internal NHTSA # | 11024651 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2011 |
| File date | 10/08/17 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2011 toyota sienna. While exiting the vehicle, the driver side sliding door made contact with the passenger and failed to retract. The passenger sustained an injured back, which required medical attention. The contact indicated that the safety feature, which allowed the sliding doors to retract when making contact with something, had failed on several occasions. The contact stated that the failure was intermittent and did not begin until after the vehicle was serviced per nhtsa campaign number: 16v858800 (structure). The vehicle was taken to the dealer (frontier toyota in valencia, ca), but the cause of the failure was not determined. The manufacturer was not notified of the failure. The failure mileage was 51,950. *ln consumer stated sliding door - drivers side malfunctioned updated 7/19/18*jb ... |
| Vehicle Mileage at Failure | 51950 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | NEW HALL, CA |
| VIN pattern | 5TDYK3DC5BSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | Y |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | |
| Date of purchase | 26/10/10 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | BILL WRIGHT TOYOTA |
| Dealer's telephone number | 661-837-6284 |
| Dealer's city | BAKERSFIELD |
| Dealer's state code | CA |
| Dealer's ZIP code | 93313 |