| Issue ID | 1362114 |
| Internal NHTSA # | 10959825 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2011 |
| File date | 08/11/16 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Left sliding door won't open electronically or manually. Right sliding door is making a clunking noise when opening electronically. I went to my toyota dealer and the service manager filed a complaint with regional toyota in chicago. They told my dealer to drop his price from $3,600. To $2,600. And they paid $1,500. Of it. I had to pay the rest. $1,100. Plus tax. Been back to dealer 4times since for the doors not working properly. I had to pay $244. To replace the left door bearing. Right one is going, but still working. Had to take it back 3 times to have the dealer manually unlocked the rear lock that holds the door in. I'm not using the left door now during the winter because i can't be sure the door will close. |
| Vehicle Mileage at Failure | 78612 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MUSKEGO, WI |
| VIN pattern | 5TDKK3DC2BSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |