| Issue ID | 984022 |
| Internal NHTSA # | 10514321 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2011 |
| File date | 29/05/13 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | The power sliding doors failed on the vehicle and while i was driving down the road the door started sliding open. My kids were safely fastened in their seatbelts but the latch and safety latches both failed and this could have resulted in an accident or injury. The dealer said the latches corroded which cause the failure and proper lubrication could have prevented the defect but i can't find that anywhere in the service manual and i asked the dealer to show me that on their list of checks and he did not have any documentation that they check that. I have heard that many of these latches fail and need to be replaced but toyota doesn't seem to think it is an issue. |
| Vehicle Mileage at Failure | 77000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BERGEN, NY |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |