| Issue ID | 906635 |
| Internal NHTSA # | 10447806 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2011 |
| File date | 01/06/11 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | Both power-sliding side van doors on my 2011 toyota sienna xle awd do not function properly or safely in all instances when using the exterior door handles. Approximately 25% of attempts to open the side doors using the exterior door handles to activate the power slide mechanism fail. The failure results in the doors only opening about six inches, then stopping in place while an audible alarm sounds. The gap is large enough for an adult or child to put arm through the gap. After the audible alarm ceases, the door can be manually closed in a "jerky" fashion. The door failure only happens when using the exterior handles. When using the key fob, interior controls located in the ceiling above the rear view mirror, or interior controls near the sliding doors, the doors work correctly. |
| Vehicle Mileage at Failure | 200 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PALATINE, IL |
| VIN pattern | 5TDDK3DC4BSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |