| Issue ID | 853518 |
| Internal NHTSA # | 10395795 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2011 |
| File date | 01/10/10 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2011 toyota sienna. The contact noticed that the rear sliding door remained stuck in an open position intermittently. The failure occurred while using the manual operation or power assist button. The vehicle was taken to the dealer on five occasions and they were unable to duplicate the failure. A complaint was filed with the manufacturer and they advised the contact that a remedy would be available in march 2011; however, when the vehicle was taken to the dealer to be repaired the dealer informed the contact that the part was not available. The current mileage was 5,200 and the failure mileage was 100. |
| Vehicle Mileage at Failure | 100 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | SOUTH FORK, PA |
| VIN pattern | 5TDJK3DC5BSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |