| Issue ID | 1388681 |
| Internal NHTSA # | 11002567 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2011 |
| File date | 04/01/17 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2011 toyota sienna. The contact stated that both sliding doors on the vehicle failed to open and close remotely. Also, both doors had to be closed manually and made an abnormal noise, as if they were stuck. The vehicle was taken to the dealer (longo toyota, located on 3534 peck rd, el monte, ca 91731), but was not repaired due to part unavailability. The dealer informed the contact to wait for a second recall notice. The vehicle was not repaired. The vin was included in nhtsa campaign number: 16v858000 (structure). The manufacturer was not made aware of the failure. The approximate failure mileage 77,658. Updated 08/22/17*lj updated 8/25/17*js |
| Vehicle Mileage at Failure | 77658 |
| Number of Occurences | 2 |
| Source of the issue | HOTLINE VOQ |
| City and State | PASADENA, CA |
| VIN pattern | 5TDKK3DC2BSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 09/08/14 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | LONGO TOYOTA |
| Dealer's telephone number | 626-580-600 |
| Dealer's city | EL MONTE |
| Dealer's state code | CA |
| Dealer's ZIP code | 91731 |