| Issue ID | 1141080 |
| Internal NHTSA # | 10667006 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2011 |
| File date | 16/10/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | While driving the car, the steering caution light came on and the steering wheel completely locked causing the vehicle to pull to the left. Brakes where applied to slow down vehicle. Vehicle shows no recall for this and toyota has been contacted a few times and feels this is not covered under warranty. Car has been placed on computer and shows many faulty codes, but they cannot figure out the problem, since this problem is intermittent. It continues to happen more often. Toyota will fix electrical steering at our cost, but not sure if that is, in fact, the issue. Seems like a costly fix to not know for sure and also a safety issue that would not be caused by wear and tear, rather by a faulty electrical problem. We drive our children around in this car and fear the safety of driving this vehicle. Toyota states that they have not seen this issue before. Very scary and we followed what the user manual states when this safety indicator comes on to call toyota and stop driving to prevent a fatality. Please help.... 2 months later and no solution. |
| Vehicle Mileage at Failure | 66000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ORLANDO, FL |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |