| Issue ID | 954717 |
| Internal NHTSA # | 10487970 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2011 |
| File date | 05/12/12 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | On dec. 5, 2012 we were picking up a grandchild at an elementary school. We were in a line of cars to exit the parking lot. A car was pulling into the line ahead of us. We tried to stop to let her in, but there were no brakes. There was plenty of space and time to stop. We stopped by hitting her car. Our van had minimal damage, but she had a fender and passenger door damage. (we were thankful no children were injured as there were many around.) we had the car towed to j pauley toyota in fort smith, as we were afraid to drive it. They pronounced it safe to drive. We called toyota (800-331-4331) to have the black box checked as suggested. Still afraid to drive it we left it there and traded for a new van (honda). (see accident report for 2009 toyota sienna van vin# [xxx]. First time we thought it was probably a fluke. Second time a problem with the siennas.) information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 20400 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FORT SMITH, AR |
| VIN pattern | 5TDYK3DC5BSXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 2 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |