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2011 Toyota SIENNA Service Brakes Problems, Complaints and Defects

Issue ID	1312176
Internal NHTSA #	10898502
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	SIENNA
Model Year	2011
File date	13/02/12
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	This is the fifth time i have problems with the brakes. I bought this car new. At 7000 miles, when i hit the pedal, steering wheel and car shakes and vibrate. Took it to the dealer, cut rotors, ok. At about 15000 miles same problem. They cut the rotors. Again, about 22000, same problem and now i had to paid because warranty expired,3 years. I wrote to the toyota, explain the problem and thy decided to refunded me the money i paid,$500. Now, about 32000 miles i had the same problem and i bought the best rotors on the internet with holes, because they said it was the heat. I paid a mechanic to installed them. Work fine for a while, but at about 40000 miles the car star shaking when i hit the brakes. I bought new rotors at an auto part and replaced the rotors again. Now my car have 48800 miles and i have the same problem. I took it to the dealer today and they still says is the heat that worn the rotors. I had so many cars in my life and i never had to replaced the rotors that often. I believed there is a factory defect in this car that cause this problems with the brake. Toyota don't want to investigate. I beg you to investigate and make toyota to look deeper in this problem. I don't buy the heat cause. This is not normal on a new car. It cost me almost $55,000. I don't think is fair. I think i'm going to take legal action against toyota and sue them. But first, i'm looking for your help. I have all the receipts for the 5 times i fix the car. I also saved the original rotors and the second ones i bought. The third rotors are still on the car. My name: [xxx] my address: [xxx] email: [xxx] phone: [xxx] cell: [xxx] if you need documents or any proof, please contact me at the above phone. Also, you can contact me at my md address: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure
Number of Occurences	5
Source of the issue	NHTSA WEB SITE
City and State	BROOKLYN, NY
VIN pattern	5TDYK3DC7BSXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	FWD
Transmission type
Vehicle speed	55
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JDAJ100G000510820 WAU2GAFC5GN163989 5J8TC2H68KL000551 1GCDSCDE3A8115830 JM1BL1V87C1680496 1F66F5KY4K0A23540 KMHE241CBFA046805 JTDKB20U857043176 1FMEU15H8RLB43980 WDC2049841F442024 WDD2050042R274343 SALCP2BG8HH655723

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2011 Toyota SIENNA Service Brakes Problems, Complaints and Defects, Recalls and Failures

2011 Toyota SIENNA Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?