| Issue ID | 904790 |
| Internal NHTSA # | 10446268 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2011 |
| File date | 28/01/12 |
| Component | SERVICE BRAKES, HYDRAULIC |
| Product type code | VEHICLE |
| Description of the problem | While driving 35 mph on a city street, i lost brake function. I was able to coast to a complete stop, thankfully avoiding other traffic and obstacles. Once i was stopped, i found that there was a long bolt on the floorboard underneath the gas pedal. When the towtruck driver arrived, he reached in and pulled the gas pedal completely off - there was nothing fastening it to the car. He was able to reinstall the bolt, but said there was "a piece" missing, and towed it to the toyota dealership. The dealer found that two pedal pivot bolts were missing, and the one that was present (which had ended up on the floor), was not secured by a nut. They said that they were not sure why this happened - that it could have happened in the factory - but said that they replaced the three bolts and torqued them properly, and that it was safe to drive. We asked to speak with a manager for better explanation, and the manager avoided all of our attempts to contact for several days. *kb |
| Vehicle Mileage at Failure | 11000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | KATY, TX |
| VIN pattern | 5TDYK3DC8BSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |