| Issue ID | 1151405 |
| Internal NHTSA # | 10678397 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2011 |
| File date | 22/01/15 |
| Component | SEAT BELTS |
| Product type code | VEHICLE |
| Description of the problem | My children were getting into the vehicle on the rear passenger side. I am a former cpst. My son's car seat was loose, so i checked to see why. I checked the belt and the entire buckle stalk came loose in my hand. The bolt that attached it to the captain's chair fell out of the socket. This is not acceptable. If we had been in an accident, my son could have been seriously injured or killed. A seat belt should not just fall off of the seat. I called the dealership to get the part reattached and was asked why i could not just attach it back myself. This is also not acceptable. They did end up scheduling me for the reattachment, but it will cost me a sum that they have yet to determine. In the meantime, i have to figure out how to transport my son safely since he is over the weight limit for latch for his car seat and no longer has a usable seat belt in that spot in the vehicle. |
| Vehicle Mileage at Failure | 71190 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NORFOLK , VA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |