| Issue ID | 842129 |
| Internal NHTSA # | 10379987 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2011 |
| File date | 09/06/10 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | Latches on the rear sliding doors of our 2011 toyota sienna ltd. Are not releasing properly. When the doors are opened from the handles, the motor pulls the doors open but the latches do not release. You hear a popping sound and the doors pop open. Dealer "reprogrammed" the doors to no avail. After dealer claimed to have contacted toyota, they acknowledged the problem but said there is no know fix, as this is a new vehicle. |
| Vehicle Mileage at Failure | 25 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | UPPER SADDLE RIVER, NJ |
| VIN pattern | 5TDDK3DCXBSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |