| Issue ID | 840064 |
| Internal NHTSA # | 10378177 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2011 |
| File date | 27/11/10 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | In november of 2010, we purchased 2011 toyota sienna xle. Within a month, on two separate occasions- the automatic sliding doors got stuck midway. They would not move back or forward. We took it to the original dealership. We were told that toyota had them clear some "codes" for the automatic doors and the problem was fixed. Two weeks later, the same problem is happening on both doors. We took the car back and the service manager informed us that toyota would not authorize new motors in the car, although it is a brand new car and under warranty. This is a toyota manufacturing problem and needs to get resolved! |
| Vehicle Mileage at Failure | 432 |
| Number of Occurences | 2 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CARPENTERSVILLE, IL |
| VIN pattern | 5TDYK3DC1BSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |