| Issue ID | 978650 |
| Internal NHTSA # | 10510608 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2011 |
| File date | 01/05/12 |
| Component | EQUIPMENT |
| Product type code | VEHICLE |
| Description of the problem | Nhtsa campaign 11v560000............. My vehicle has a tow hitch and so the safety recall information provided by says to not place the new tire and loading information placard on the vehicle. The instructions provided by toyota further state that: "the remedy for your vehicle will be available after may 2012. We will send you another notice when it is ready." i called toyota in june of 2012 and was told that the remedy was not yet ready and i would be notified when it was. I was provided this information by an individual named [xxx] at 800-331-4331 ext [xxx] and was given a case number [xxx]. This was over a year ago and still not response or action by toyota. It feesl like they have no intention of resolving this issue for me. How long is reasonable to wait for a fix with a recall associated with potential overloading of the tire/wheel? Thank you information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | KENT, WA |
| VIN pattern | 5TDDK3DC5BSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |