| Issue ID | 979158 |
| Internal NHTSA # | 10510945 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2011 |
| File date | 05/04/13 |
| Component | EQUIPMENT ADAPTIVE |
| Product type code | VEHICLE |
| Description of the problem | The powered fold up ramp and motor locked up completely blocking wheel chair exit and entry access in the toyota sienna 2011 braun ability rampvan. The alleged manual ramp operation function failed to work trapping the wheel chair occupant inside the vehicle. This dangerous design has been made since 2011 and continues to be made into 2013. Braun has released another in-flloor ramp option this year which is a much safer design that is impossible to block door access even if it malfunctions. Braunability needs to recall this design and make a true manual release that disconnects from the motor incase of failure or lockup. My son is severely disabled and has alot of medical equipment. The jump seat bolted to the other side of the floor blocked entry and exit clearance for a wheel chair on the other side as a possible alternative emergency exit. We had to literally pull him out of his wheel chair and disconnect his equipment - all very difficult in the tight space and very dangerous especially in the case of an emergency. This is an extremely dangerous defect and should be address immediately. The van was towed and in the shop for 3+ weeks to fix this issue and replace the equipment. |
| Vehicle Mileage at Failure | 18000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | JEFFERSONVILLE, PA |
| VIN pattern | 5TDXK3DC0BSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |