| Issue ID | 850849 |
| Internal NHTSA # | 10392924 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2011 |
| File date | 26/01/11 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | My new 2011 toyota sienna le automatic power sliding door on the driver side stopped working. It won't open or close using remote control as well as top console/pillar switches. If i try to open using remote control or switches then it will try to open but close immediately and make beeping sounds. I took the vehicle to the local toyota dealer couple of times but they simply said there is no problem. Finally, when i called toyota directly then the same dealer diagnosed it further and found a fault code c224 in the system. Toyota refused to fix the issue promptly until we filed for arbitration to replace the car or refund vehicle purchase price. Toyota finally replaced power sliding door motors for both left and right side to address the issue. |
| Vehicle Mileage at Failure | 2100 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN RAMON, CA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |