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2011 Toyota SIENNA Electrical System Problems, Complaints and Defects

Issue ID	1417169
Internal NHTSA #	11039484
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	SIENNA
Model Year	2011
File date	15/02/16
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	Sienna 2011 le developed problem with the sliding door after 5 years of used and a about 60k miles, after warranty expired. The lh sliding door works sometimes, but mostly opens half way and get stuck or closes again. I have to push it manually to get it to open or close. This problem seams to be prevalent in sienna models 2011+. Toyota has recalled my sienna model multiple times to address multiple problems with the sliding doors. A toyota dealer said the motor needs changing and the repair will cost about 1800 (about 1300 for a new motor.) i am sure the motor failed because of these multiple problems with the sliding door mechanisms put undue stress on the motor leading to its failure. Therefore, toyota should own this problem and fix it without charge. The dealer found a used motor for 700 from lkq. I found a new motor (part no 8500608013) for about 760 from another toyota dealer online. Using these options, i will still have to pay about 1400-1500 to fix a door that should work fine longer than 5 years.
Vehicle Mileage at Failure	65000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	NASHVILLE, TN
VIN pattern	5TDKK3DC4BSXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

5NMJBCDE3SH504616 1FTFX1E55PKD66664 1HGEM1152YL123160 UU1DJF011VA155232 WBAHE110X0GE17464 JHHNCK1530K020496 1FTYR14U6XTA32942 1GYKPDRS3LZ125763 1HTLCVWM2JH551538 WF0EXXGCDE7M10869 JTEHC05JX04003374 1XKDD40X9EJ966444

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2011 Toyota SIENNA Electrical System Problems, Complaints and Defects, Recalls and Failures

2011 Toyota SIENNA Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?