| Issue ID | 1392817 |
| Internal NHTSA # | 11006071 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2011 |
| File date | 15/07/16 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to summit toyota of akron (1535 vernon odom blvd, akron, oh 44320) in july of 2016 who stated that they would hold the vehicle and provide a loaner. The repair would take three months. In july of 2017, the dealer stated that parts were available, but the recall repair could not be performed because the brakes were rusted and the battery failed. The dealer stated that the failures occurred due to the vehicle being left parked outside the dealer without being moved for an extended period of time. The dealer refused to assist with the repairs. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was unknown. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | WADSWORTH, OH |
| VIN pattern | 5TDKK3DC6BSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |