| Issue ID | 1374557 |
| Internal NHTSA # | 10981497 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2011 |
| File date | 01/06/11 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Motor on sliding doors have not worked properly since we first purchased it brand new. We were told they "stick" because the rubber seals are so new. The doors only open part of the time. 50% of the time when you open them, they beep loudly and get stuck, just like day one. Toyota continues to claim there is nothing wrong with it and anytime we've mentioned it, they say they found no problems. It's a safety hazard because they get jammed and can only be yanked open manually. A child could not open it in the event of an emergency where they need to make a quick escape. The seal on the window is also broken and pulls down when you open the window . The seal pulls down with it. This happened to our brand-new toyota camry, as well as my mother's brand new toyota fj cruiser. Toyota has checked it out and they claimed it's wear and tear. They replaced it for free the first time, but less than a year later it happened again! Now i see a recall on doors, this needs to b addressed, that recall is not being handled yet either . Again, it's a safety hazard for children getting out, or doors flying open when vehicle is in motion. |
| Vehicle Mileage at Failure | 10 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FREDERICKSBURG, VA |
| VIN pattern | 5TDXK3DC3BSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |