| Issue ID | 1413153 |
| Internal NHTSA # | 11032753 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2011 |
| File date | 14/09/17 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2011 toyota sienna. While making a right turn, the contact heard an abnormal popping sound and the air bag warning indicator illuminated. When the contact attempted to turn the steering wheel left, it was manual/stiff and the horn failed. The vehicle was driven to the local dealer (fred anderson toyota of sanford, 3321 nc hwy 87 s, sanford, nc, 27332) where it was diagnosed that the steering spiral cable assembly failed and needed to be replaced. The vehicle was not repaired because the parts had to be ordered. The manufacturer was contacted and provided case number: 1710102139. The manufacturer stated that only canada was included in a recall for the failure. The failure mileage was approximately 115,000. |
| Vehicle Mileage at Failure | 115000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | SANFORD, NC |
| VIN pattern | 5TDXK3DC6BSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |