| Issue ID | 1387006 |
| Internal NHTSA # | 11001155 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2011 |
| File date | 13/08/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall. I received notice in late july 2016 about the takata airbag recall for my vehicle. Due to travel, it was a few weeks before i could take it in to the dealer. I was offered a toyota camry as a replacement vehicle, but i requested from toyota usa, and received, authorization to rent a minivan through enterprise. I picked up that vehicle mid august 2016. In november 2016 i received notice that my van also had a sliding door recall. I initially stored my vehicle at the dealership, but was told to move it to my home in late december 2016. It is now late june 2017 and i have heard nothing about either of these recalls. The safercars. Gov website says there is no remedy available for either recall yet. Almost 11 months i have been waiting on the airbag recall, and 7 months on the sliding door recall. This is an unacceptable waiting time. Yes, i have a rental car available to me, for which i'm grateful, but in the meantime my own car is sitting in the driveway, undriven, and basically rotting. Toyota has spent over $17,000 renting a vehicle for me to drive, which is ridiculous. They should have just bought my car from me and been done with it. I'm so frustrated with this situation. How much longer am i supposed to wait??? |
| Vehicle Mileage at Failure | 63000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NORTH CHARLESTON, SC |
| VIN pattern | 5TDKA3DC9BSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |