| Issue ID | 1370316 |
| Internal NHTSA # | 10971966 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2011 |
| File date | 06/03/13 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* takata recall. The contact owns a 2011 toyota sienna. The contact stated that the driver and passenger side sliding doors failed to open and opened inadvertently. The vehicle was taken to three different dealers for diagnostic testing, but the technician could not locate a failure. In addition, the vehicle was taken to another dealer where it was diagnosed that the sliding door motor and the control bottom that controlled the sliding doors failed and needed to be replaced. The vehicle was repaired. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags) and 16v858000 (structure); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 65,000. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | 65000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | MERIDIAN, ID |
| VIN pattern | 5TDKK3DC7BSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |