| Issue ID | 1321684 |
| Internal NHTSA # | 10910030 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2011 |
| File date | 01/07/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall. We have been burdened with the following warning from toyota motor sales, usa, inc.: "until the remedy becomes available, we recommend that you do not operate the vehicle with an occupant in the front passenger seat." my case #1607183206 is on file at toyota motor sales usa. I have attempted to "trade my 2011 sienna" for a 2016 sienna at our local mack haik dealership (league city, tx) however the dealership only offered me $11,000 for my sienna with less than 59,000 miles and in very good condition. (i would estimate my vehicle to be devalued by about $5,000 due to the air bag recall.) the offered trade in value offered and the dangerous condition of driving with a passenger in front seat of our van has placed us in an unfair position as toyota owners. A position that we are not responsible for and one that should be remedied asap. I have waited patiently (since july!), but i have recently sent letters of complaint explaining this to the dealership, to mack haik administrative offices, and to toyota motor sales usa. My letters were dated september 9, 2016 and i have had no replies from either entities. I have been in contact with the dealership in league city as recently as 9/27/16 and i have not gotten any guarantee of when the air bag defect will by fixed. I have offered to trade my 2015 sienna to the dealership, but want a fair market value (as if the air bag condition was repaired) for a 2016 model just for the opportunity to use my sienna as it was intended, i. E. Allowing a passenger in the front seat. I am convinced the "consumer" in this takata recall has been placed in an unfair position and a remedy needs to be realized soon. I appeal to your organization to assist in mediating the problem and making our situation whole again. |
| Vehicle Mileage at Failure | 58000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LEAGUE CITY, TX |
| VIN pattern | 5TDKK3DC6BSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |