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2010 Toyota SIENNA Visibility Power Window Devices And Controls Problems, Complaints and Defects

Issue ID	1119461
Internal NHTSA #	10643435
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	SIENNA
Model Year	2010
File date	01/08/12
Component	VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Product type code	VEHICLE
Description of the problem	2012 first, my driver side rear power door stopped working due to a broken cable. It was very difficult to shut the door manually even with the power switch shut off. I had to call my husband to come and assist me in closing the door so i could safely drive with my three children. This repair was not included in sb-0280-10 which toyota extended the warranty on certain issues. Though, the repair was covered by toyota as a one time "good will" per representatives. I continued to have ongoing issues with rear power sliding doors sticking or not closing completely. Often the beeping once the vehicle in gear indicating that the door in fact was still open. Each time, it required me to switch to manual to close door. 2014 the passenger side rear power door cable broke. Again, i brought the vehicle to toyota. This time they said that the repair would cost $1200. After some discussion they agreed to pay for parts only as a "good will repair" leaving me to pay over $500 for labor. I contacted toyota csp, who confirmed that this repair was not part of the service bulletin listed above. Therefore, i will not be having the repair. We will be using the doors in manual mode. This is a huge safety concern for families with young children sitting in the safety of the back of a minivan. I had trouble even manually closing the door at one point. Fortunately, the beeping indicating an open door prevented me from driving with a partially open door. But who's to say that will always function. I don't understand how some parts are included in service bulletin and others not in these doors.
Vehicle Mileage at Failure	38000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	JAMESTOWN, RI
VIN pattern	5TDKK4CC7ASXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	FWD
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

XTA111930B0154404 WF0JXXGAHJHD05548 JTMR63FV10D037903 ADMXF80SA84502835 RFBT72011A2707986 JM1BJ2224X0126887 KNAFX412BDA802124 WDD2130041A005084 5XYPGDA53HG223909 2T1BURHE6HC784638 VNKKV12320A302205 NMTK33BX90R249923

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2010 Toyota SIENNA Visibility Power Window Devices And Controls Problems, Complaints and Defects, Recalls and Failures

2010 Toyota SIENNA Visibility Power Window Devices And Controls Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?