| Issue ID | 1601268 |
| Internal NHTSA # | 11255723 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2010 |
| File date | 29/08/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Both back sliding door cables snapped. Have been advised the motors siezed causing the cables to snap. Neither door works. Driver's side door can only open 6 inches. This is a safety hazard in event of emergency. My children can not get out of the car and can not operate the one door able to manually open. Fix has been estimated at $1900 per door. Toyota knows this is an issue. They issued a customer warrantee enhancement for it but it has expired. They refuse to reopen it. There has been a recall for this on the 2004-2009 model year and currently a recall for this for 2011-2018 models but not the 2010. There are hundreds of toyota sienna's on the road with this issue and it is completely unsafe and totally unacceptable that toyota refuses to take responsibility for the 2010's and cover the costs to fix the problem. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GLEN COVE, NY |
| VIN pattern | 5TDYK4CC8ASXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |