| Issue ID | 1080813 |
| Internal NHTSA # | 10606097 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2010 |
| File date | 20/02/14 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | The driver side rear automatic sliding door was becoming difficult to open. Had to pull and hold out the outside door handle to get the door to start opening. It was difficult for a child to do. Had the lock assembly replaced feb 2014 under warranty due to a letter i received prior from toyota saying they were having difficult with the lock assembly and would replace if it occurred. This resolved the door opening, however in june the door cable broke causing the door to jam. I had to cut the cable under the rear window to enable to door to open and close manually. Also the door hinge was worn and needed to be replaced. Dealer said neither are under warranty. I had the hinge replaced at $280 so the door slides smoothly and because i was afraid it might break causing the door to fall off. The cable and motor assembly (motor still runs) will cost $1,800. This is extremely disappointing for a vehicle less than 5 years old and ~100k miles. I believe toyota had a recall on this cable assembly for model years 2004-2007. They should extend that recall through 2010 to cover all the 2nd generation siennas. |
| Vehicle Mileage at Failure | 97975 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HOLMES, NY |
| VIN pattern | 5TDKK4CC2ASXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |