| Issue ID | 1168002 |
| Internal NHTSA # | 10695359 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2010 |
| File date | 17/03/15 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | Power sliding door cable snapped on 2010 sienna xle. Due to the number of complaints on this particular issue, in 2012 toyota offered a warranty enhancement for model years 2004-2007 only. They said that they hadn't yet received enough complaints on model years 2008-2010 to warrant an extension for these years. When asked if the 2010 model had been changed in any way for this existing problem they said no. If enough people complain toyota will consider extending their existing warranty enhancement from 2004-2007 to 2004-2010. Toyota is aware that this cable assembly is faulty on 2008-2010 but haven't included us in their "customer support program" due to the fact that they haven't received enough complaints. |
| Vehicle Mileage at Failure | 67000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CLIFTON, VA |
| VIN pattern | 5TDYK4CC9ASXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |