| Issue ID | 784594 |
| Internal NHTSA # | 10325943 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2010 |
| File date | 15/04/10 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | Sliding door driver's side on 9 month old 2010 toyota sienna has failed twice in past three months. The sliding door closes and is unable to re-open. Previous to the two failures, door has only been locked and closed using remote control, handle from outside, or locked automatically upon accelerating. Because an infant occupies the seat for that door 100% of the time, door is never opened or locked from the inside and is never touched by passengers from the inside. Dealership indicates that the inside lock lever is being manually forced past the lock position when closing the door; however, the inside lock lever has never been used at all by any of the owners. Dealer reassembled the lock controller to correct the issue the second time. |
| Vehicle Mileage at Failure | 7300 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NORFOLK, MA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |