| Issue ID | 847260 |
| Internal NHTSA # | 10386355 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2009 |
| File date | 31/01/11 |
| Component | VEHICLE SPEED CONTROL |
| Product type code | VEHICLE |
| Description of the problem | My wife was pulling into a daycare parking space with our two kids, going 3 mph (according to black box readings) when the vehicle suddenly began accelerating. The vehicle jumped the curb, hit a retaining wall hard enough to throw it backwards and get stuck in a snowbank (luckily), where the vehicle finally stopped. My wife was flooring the brake the whole time, with no effect. We contacted toyota, who sent out an inspector who inspected the brakes and accelerator. Weeks later we received a letter from toyota's legal department saying the inspector found nothing wrong with the brakes or accelerator, and since this is not a manufacturer defect, there is nothing further they can do. The toyota dealership said they follow toyota's orders, so they cannot help either. We're going to have to sell this as i don't feel safe driving it. |
| Vehicle Mileage at Failure | 50000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAINT PAUL, MN |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 3 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |