| Issue ID | 1124837 |
| Internal NHTSA # | 10650160 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2009 |
| File date | 16/10/14 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | On 10/16/14 i had the car turned off and pulled the toyota sienna electric sliding door open when the cable snapped and only allowed the door to open approx. 8 inches. Today 10/26/14 the cable on the other door snapped and i cannot open the door at all. This is the only vehicle i have to transport my 3 young children and am extremely worried that if i am in a car accident there will be no way out of the vehicle if the front two doors are damaged. I took the vehicle to the toyota dealership in frederick, md at approx. 110k and was told the doors were fine. I told them it seems like the driver sliding door would stick but they didn't find anything wrong with it. Now both of them are broken. I am highly disappointed in my sienna and will ever purchase another one again. I have been told it will cost us 1800. 00 to fix one door! I have two to fix! You are welcome to contact me at any time. |
| Vehicle Mileage at Failure | 165480 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEW MARKET, MD |
| VIN pattern | 5TDZK23C695XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |