| Issue ID | 962953 |
| Internal NHTSA # | 10496435 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2009 |
| File date | 01/01/11 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | In cold weather, 32 degrees or less, the power rear hatch when opened automatically with the key fob or interior control button will open fully, then close immediately without warning. If a person or obstacle is in the way upon closing, it is very reluctant to reverse again. This poses a danger for smaller people such as my wife or 9 year old daughter. If the hatch is opened manually, it stays open and if it's warmer outside, the automatic feature works again. This has happened numerous times over the past couple of years during the winter. |
| Vehicle Mileage at Failure | 32000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HARRISON CITY, PA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |