| Issue ID | 1236365 |
| Internal NHTSA # | 10788570 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2009 |
| File date | 05/11/15 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | My passenger side sliding door make a "crack" sound and now i can not open it. I took it to the dealer and showed them the csp no pol12-02 by toyota and they said that my vin number wasn't on it even thought it looks to be a latch problem. I asked them to make it so that i can open and close it manually and they said they couldn't do it unless i pay them to open up the door. This is a safety issue where i have two kids in the back seat. Theses doors if the automatic mechanics are broken, they need to make it so that it can be opened manually without the costumer having to pay for it. This is ridiculous how toyota can't just make a door to open and close. Now i have to drive my kids with one door that sometime comes open while driving. |
| Vehicle Mileage at Failure | 80000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAUREL, MD |
| VIN pattern | 5TDZK22C295XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |