| Issue ID | 968286 |
| Internal NHTSA # | 10501848 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2009 |
| File date | 22/12/12 |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| Product type code | VEHICLE |
| Description of the problem | The automatic rear lift gate closes prematurely. The above date is the last time an injury was caused. I think that the gas struts are defective, and can no longer support the weight of the lift gate, which causes the gate to close prematurely. The failure has happened several times in the past year. On one occasion, the gate struck the bridge of my nose and caused a small laceration. I think that the struts can no longer support the weight of the liftgate when it is open, so the liftgate will fall about ten inches after it reaches the fully open position, at which point the power motor will engage the power liftgate to the fully closed position. This has caused injury to me because i was struck by liftgate when it falls or closes. I think that toyota should correct the defect by replacing the gas struts with redesigned gas struts that have longer service life. |
| Vehicle Mileage at Failure | 48000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BETHESDA, MD |
| VIN pattern | 5TDZK22C49SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |