2009 Toyota SIENNA Structure Body Door Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Toyota SIENNA 2009 structure body door . Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Toyota SIENNA 2009 structure body door and complaints other owners have filed.
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2009 Toyota SIENNA Structure Body Door Problems, Complaints and Defects

 Issue ID735751
 Internal NHTSA #10281140
 ManufacurerTOYOTA MOTOR CORPORATION
 BrandTOYOTA
 ModelSIENNA
 Model Year2009
 File date19/08/09
 ComponentSTRUCTURE:BODY:DOOR
Product type codeVEHICLE
 Description of the problemOur automatic sliding door was opened but would not close. No amount of tugging, finessing, or cursing would make it shut. Children were stranded in phoenix heat in august because the vehicle was unsafe to drive with a door that could not be closed. There are many mentions of this exact problem on various blogs and all report difficulty in getting toyota to offer a solution that didn't cost $1-2k. Almost all owners reported the "fixed" doors to have failed in some way again with dealers refusing to cover the cost of the second (or third) fix. The failure had to do with the actuator that unlocks the "u" shaped striker assembly. It seems evident that the cable is either breaking, stretching, or that some solenoid is not doing its job. The outsome of our problem was that a second vehicle had to be obtained, children and their seats moved to the new vehicle and the van driven in an unsafe condition back to our house 10 miles away because the dealership was closed. To complicate this, the sienna was down to no gasoline and it was the driverside door that was stuck in open position which made it impossible to put fuel in the vehicle. What if this same scenario happened in the middle of the dessert here at a rest stop in 120-degree heat with no tow truck in 100 miles and no way to drive the van with children inside? This is not only possible, but likely. Our van has two (2) automatic doors and this problem has been reported by many people. Lastly, no one who reported the problem, reported the problem permanently fixed by anything the dealerships were able to do. For us, this first incident is probably covered by warranty, but how about future problems? The actuator issue is a design flaw. The fuel door behind sliding door makes it an inconvenient design flaw. That this is on a vehicle that transports children, makes the design flaw a serious safety concern. And that toyota is not addressing the problem in any substantial way just plain sucks!
 Vehicle Mileage at Failure15000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateGILBERT, AZ
VIN pattern 5TDZK23C59SXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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