2009 Toyota SIENNA Structure Body Door Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Toyota SIENNA 2009 structure body door . Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Toyota SIENNA 2009 structure body door and complaints other owners have filed.
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2009 Toyota SIENNA Structure Body Door Problems, Complaints and Defects

 Issue ID1178624
 Internal NHTSA #10712927
 ManufacurerToyota Motor Corporation
 BrandTOYOTA
 ModelSIENNA
 Model Year2009
 File date07/03/13
 ComponentSTRUCTURE:BODY:DOOR
Product type codeVEHICLE
 Description of the problemUpon opening the driver side power sliding door, the cable snapped, and the door would not open. We disengaged the power and figured we would continue to use the door in a manual setting. However, once the door was closed, we discovered that you cannot open it if the cable is snapped. It opened up about 8-12 inches, but would go no further. Although out of warranty, toyota agreed to fix the assembly due to an enhanced service agreement. In jan. 2015, the same thing happened on the passenger side and we could again not use the door. After taking it to a toyota dealer again, we were told they would not cover it under the enhanced service because it had been covered in error the first time. We asked them to just get it to a point where we could open the door manually, but they said the full repair ($1600) had to be done to do that. Upon doing research, we discovered that this is a common problem among many toyota sienna owners over the past 10 years. We are filing this complaint because we believe that it is a major safety hazard to not be able to even manually open the sliding doors when the power assembly fails. If there is a switch for manual operation, it should always function in manual mode. What would happen if both doors were broken and there was an emergency? Children (or anyone for that matter) would not be able to quickly exit the vehicle, nor would emergency workers be able to get them out quickly. These repairs are around $1600 per door. Many families cannot and should not have to spend this kind of money to merely get a door to function in a manual setting.
 Vehicle Mileage at Failure84750
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateUNIONTOWN, OH
VIN pattern 5TDBK22CX9SXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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