| Issue ID | 1073170 |
| Internal NHTSA # | 10596208 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2009 |
| File date | 23/10/13 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | While on a decline, automatic sliding door cable snapped while door was automatically closing. Door slammed shut just as an 11 year old child got into the car. Thankfully she was not injured. Brought it to dealer and since models 2004-2007 underwent recall for this very incident, sliding door was fixed at no charge. It was found that cable which allows the sliding door to glide open and close fluently was rusted and rotted away causing it to snap. Car is parked in a covered and closed garage all year through. This was on driver side. The passenger side had the same rust and rot but since still functioning, toyota would not replace as a preventative measure. We were always concerned that this would happened again and took great care especially on declines. While parked on flat driveway, 6 months later, second sliding door cable snapped. Thankfully no injuries. Brought it to dealer and were told that they would not cover this time. We were also told by one of the dealer's mechanics that 2009 model is exactly made like 2004-2007 so he could not understand why the recall was arbitrarily given to only those years. Now door is manual but without cable, even on the slightest decline, door slams shut. Will not stay open. This is a major concern for my children's safety. They will not cover cost to replace it or fix it but the door is not safe to use otherwise. |
| Vehicle Mileage at Failure | 100000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MECHANICVILLE, NY |
| VIN pattern | 5TDZK22C09SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
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| Dealer's name | |
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