| Issue ID | 909953 |
| Internal NHTSA # | 10450394 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2009 |
| File date | 23/01/12 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | My 2009 toyota sienna won't unlock! When i use both my remotes, it will only open the driver's door. Even when i open the driver door, and try to use the unlock button to unlock the doors, the doors will not unlock. I have to physically unlock the doors, including the slider doors. It has been in the shop twice, and they don't know why it is doing that. Recently the slider doors stopped opening! It defeats the purpose of having a van, if you can only get in through the driver seat, especially when you have a disabled child, a two year old, and another child. Toyota, has been horrible, in trying to get this resolved. The customer service in the service department, don't care, horrible customer service and nothing gets resolved. |
| Vehicle Mileage at Failure | 31522 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | STOCKTON, CA |
| VIN pattern | 5TDKK4CC5ASXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |