| Issue ID | 1346726 |
| Internal NHTSA # | 10940084 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2009 |
| File date | 26/12/16 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Both sliding door cables have broken under normal use and were previously replaced by toyota. The genuine toyota replacement cable on the driver side has broken a second time, including damaging the motor assembly. The door does not open or close properly and temporarily trapped my daughter inside who did not know how to open the door besides using the door open buttons and handle. One daughter was standing outside the vehicle when the cable snapped and it nearly cut her neck (it came about 2 inches from her neck when it snapped out of the track). This is a known issue at toyota where the plastic coating breaks allowing the cable to rust. Having inoperative or improperly operating doors creates a significant safety risk, including vehicle entrapment and inability to enter/egress from the non-traffic side of the roadway. |
| Vehicle Mileage at Failure | 103000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WAKEFIELD, MA |
| VIN pattern | 5TDZK22C69SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |