| Issue ID | 1343010 |
| Internal NHTSA # | 10936646 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2009 |
| File date | 17/09/16 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | 2009 toyota sienna, drivers side rear passenger door cable broke and initially left the door in the open position in a mall parking lot. Once closed manually to travel home, the door was left jammed in the closed position until we arrived home. I had to cut the cable assembly out to simply remove the safety hazard for my 3 young daughters. Attempted to have the door repaired at a local shop which was unable and checked with toyota themselves. Toyota's response was that the new cable/motor assembly was upgraded and only available through toyota for $1300(+labor), i contacted toyota corporate who helped minimally with the bill to get it fixed. Still costs me over $1100 to get a functioning door and remove a huge safety concern on a vehicle where i paid initially for the feature. |
| Vehicle Mileage at Failure | 125000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HAMILTON, OH |
| VIN pattern | 5TDZK23CX9SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |