| Issue ID | 1638580 |
| Internal NHTSA # | 11301825 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2008 |
| File date | 09/07/12 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Inside dashboard is very sticky and always shows a glare onto the windshield while driving (safety issue); the dashboard during the summer time is very malleable, if you gently press on it, it moves as if it was melting slowly. This has been like this for a few years, when i contacted toyota they said there was a replcement program for this in which owners were notified in 2015 and expired on 2018, i explained we never received this notice as we are at the same address since 2000 and are the original new owners of the van, they did not agree to replace as the program had expired. I explained the safety risk not to mention its a know issue, they said you didn't respond in time so they will not pay to have it replaced. The supervisor was rude and said the same thing. |
| Vehicle Mileage at Failure | 60000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ATHENS, AL |
| VIN pattern | 5TDZK23C18SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |