| Issue ID | 1155667 |
| Internal NHTSA # | 10681544 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2008 |
| File date | 24/07/14 |
| Component | STRUCTURE |
| Product type code | VEHICLE |
| Description of the problem | Received letter,7/24/14, advising that my 2008 toyota sienna had a potential problem with the cable, holding the spare tire underneath the vehicle, which needed to be replaced. On 8/26/14, my spare tire was relocated to the luggage compartment of my van which rendered the area unusable for folding the rear seats down to use that area for transporting larger items, etc! I checked several times with my local dealer regarding a permanent solution/repair and was told they had not yet received notice of and/or repair parts for the identified problem. On 11/20/14, i contacted the toyota customer experience center and spoke, at length, with a representative who stated that they had been receiving numerous calls regarding this issue and that she was aware of several meetings regarding the issue but no resolution as yet and no idea when a resolution will occur. It would seem that by now, if the situation is being actively worked on, an acceptable repair would be available! I am frustrated and disappointed with toyota for their seeming indifference to those of us waiting for their action on this matter. Thank you for your prompt attention to this situation. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WINONA LAKE, IN |
| VIN pattern | 5TDZK23C78SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |