| Issue ID | 954376 |
| Internal NHTSA # | 10487733 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2008 |
| File date | 01/06/12 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Last june 2012 i was backing my vehicle in my home driveway when the rear hatch window suddenly exploded, showering large and small shards of glass outwards with enough force that glass particles were found approx. 15 ft. Behind the vehicle! The inside rear of the vehicle was filled with large and small shards, and broken and hanging glass was left in the window frame. When this was reported to the toyota dealer, their rep replied that he had never heard of such an event occurring with a toyota, and implied that i had broken the window by accident. Since my warranty doesn't cover glass, i turned in a claim to allstate insurance($100 deductible) and the window was repaired. On 11/08/2012 i was driving approx. 25 mph on a city street when the same window exploded with enough energy to produce a loud "bang!" i again turned in a claim to allstate($100 deductible, again!) and the window was repaired. While waiting at the repair shop, i asked the glass technician if he was aware of any similar incidents with toyota windows. He replied, "oh yes," and told me that he had just repaired a similar window on a toyota owned by a kirtland, ohio police officer, among others! I feel that this is a serious safety defect that should be investigated immediately, before someone gets severely injured! |
| Vehicle Mileage at Failure | 25000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | RICHMOND HEIGHTS, OH |
| VIN pattern | 5TDZK22C38SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 2 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |