| Issue ID | 935724 |
| Internal NHTSA # | 10470671 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2008 |
| File date | 13/08/12 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Both sliding doors on our van started to slow when opening and closing and began to make a clicking or crackling noise. We took it to the dealer for inspection and were told that the frames were bent on both sides and we were responsible for the repair. The vehicle has never been in an accident and has low miles on it. There is no reason for the door frames to bend other than a manufacturer defect. I have read several complaints about the same problem on the 2008 sienna. Toyota needs to be held accountable for this problem. There have been internet reports of doors coming open while driving. Our car is still under warranty and we are being told it is not covered. |
| Vehicle Mileage at Failure | 46000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CASTRO VALLEY, CA |
| VIN pattern | 5TDBK22CX8SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |