| Issue ID | 802836 |
| Internal NHTSA # | 10343894 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2008 |
| File date | 01/03/08 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | I have had problems with my 2008 toyota sienna van pretty much the whole time of ownership. (bought new feb 2008). The passenger side sliding pwr door sticks closed. I would take it to the dealer, and it wouldn't do it, and they couldn't find a problem. They just kept telling me it was because i live down a dirt rd. I have had it in the shop numerous times. My car now has 46,000 miles on it, and they are finally acknowledging there is an issue other than my dirt road. When you turn the pwr switch for the doors off on the dash, a strong grown man cannot even get the door open, and the driver's side opens easily with just a finger. It makes horrible sounds when it does open. I had 5 kids in my van the other day, and i was an hour from home. My door opened that day, and then it would not close back. That is the fourth time i have had to drive with my door open! I took it back to the dealer, and they sent me home, saying it was the dirt road, and they cleaned the tracks. They instructed me to clean and grease the tracks at least once a week! I went up the rd and tried it, and it did not work. I am supposed to take it in tomorrow, but have read thousands of complaints. Just google, "sienna power sliding door problems". You will be astonished like i was! It is awful that they are not taking responsibility for this problem! I don't feel i should have to pay to repair this, especially since i have had it in the shop many times before my warranty went out. I feel it is a safety hazard. The other day my son was sick, and i could not get the door open, so he ended up puking all over my car. I worry about my car being on fire and me not being able to get the kids out of their carseats! It is also a danger when you are in a busy parking lot or something and cannot get your car door open so your kids can get in. It is a huge problem that needs to be addressed by toyota immediately! Thank you for your time and consideration. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | EVERTON, AR |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| DoT tire identifier | |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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| Dealer's ZIP code |