| Issue ID | 1040570 |
| Internal NHTSA # | 10564894 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2008 |
| File date | 18/02/14 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | My toyota 2008 sienna le passenger automatic sliding door won't closed and opened completely. I've experienced an intermittent jammed with this door for the past 3 days. As a temporary fix, i need to get out from the car to help the door in closing and opening it because the button inside the car and even the remote(has new battery installed) won't do the work . One day, when driving my kids to school. As i made a left turn, i heard an audible noise/alarm and we were surprised and tried to figure out where the sound came from until my kids told me that the door is partially open while driving. I pulled over and temporary close the door. I managed to go back home and still with the alarm on and then re-pushed harder to make the door completely closed. That was scary because my kids were sitting in 2nd row. To address this problem. On same day, i rushed my car to toyota dealership and the representative told me that cable assembly is broken and need to replace all parts but must pay $1700 + tax because the issue was the power sliding door cable assembly although my car has very low mileage 30, 312 miles (sitting most of the time inside the garage) and still not covered by toyota warranty enhance program for rear sliding door cable. This is very frustrating and adding insult to injury, i was told that i'm not the only one had this problem. |
| Vehicle Mileage at Failure | 30305 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GLENSHAW, PA |
| VIN pattern | 5TDZK23C48SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |