| Issue ID | 794783 |
| Internal NHTSA # | 10335259 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2008 |
| File date | 05/06/10 |
| Component | SERVICE BRAKES, HYDRAULIC |
| Product type code | VEHICLE |
| Description of the problem | I have a 2008 toyota sienna awd. Saturday afternoon i was driving east along lee highway in arlington, va (probably moving at about 30 to 35 mph) with my two small children, and i slowed as i approached the intersection with harrison street (which is a rather busy intersection). My traffic light was red, so i needed to stop. I applied the brakes fully, and the car continued to slow, but it did not stop fully. I released the brake and then pushed it hard all the way to the mat, but the car still continued to inch forward. I became frightened and threw the car into park and hit the emergency brake. The car seemed to stop, but i turned off the ignition just in case. I was a few minutes from home, so i drove home with my hazards on and parked the car. I have not driven it since. I called the dealership that has been primarily servicing the vehicle (koons arlington), and was told to call toyota headquarters - 800. 331. 4331. I called this number for headquarters, but after remaining on hold for over 5 minutes with no end in sight and without hearing a live person, i hung up and tried the dealership again. A service representative told me to have the vehicle towed to the dealership, which i did early this morning. I am awaiting a response from the dealership. I emailed them for a status update earlier this afternoon. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ARLINGTON, VA |
| VIN pattern | 5TDBK22C88SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |