| Issue ID | 1451531 |
| Internal NHTSA # | 11076400 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2008 |
| File date | 22/02/18 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Dear madame/sir, i own a toyota sienna (2008). The driver side sliding door cable just got cut-off last week while my kid was trying to open the door and get in and the passenger side door moves very slowly. I went to the toyota dealer(s) and they said they had a fix at no cost only for vehicles which are 9 years/120,000 miles and if the customer came with a problem (not a recall) and i do not qualify as it has been 10 years (how did toyota come-up with this number?). I went online and found that many people have reported a similar issue and looks like toyota did not take care of them either. From the dealer i understand toyota was aware of the problem and did not take care of the issue or did not do enough to resolve this problem. I sincerely request you to provide necessary directions/action taken against manufacturer so that 1000s of customers like me will get their car fixed. Thank you for your valuable time |
| Vehicle Mileage at Failure | 107850 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | DIAMOND BAR, CA |
| VIN pattern | 5TDZK23C88SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |