| Issue ID | 1171080 |
| Internal NHTSA # | 10702497 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2008 |
| File date | 15/01/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I was getting things out of back with power lift gate up. While leaning in vehicle the power lift gate came down without warning and caught me. It did not continue to crush me but it did not reverse so i had to use a pretty good force to push it up (my wife probably would not have been able to do it). It did it a second time a week or so later. When i took it to toyota they said the struts were bad and replaced them. When i asked why there was no warning they just shrugged their shoulders and said do not know and insinuated they would not know what to do so it would not happen again without warning. How was i to know the struts were bad since it is a power lift gate had been working just fine? It seems to me if this is not something toyota can fix so it cannot come down without warning they at least need to install warning labels in an obvious place that the lift gate can close without warning. I really think my wife would not been able to push it up as i did. She would have needed assistance. |
| Vehicle Mileage at Failure | 72465 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | IRVING, TX |
| VIN pattern | 5TDZK22C78SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |