| Issue ID | 951656 |
| Internal NHTSA # | 10485154 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2007 |
| File date | 01/08/12 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | The concern is the defective rubber pad on the switch in the sienna? S rear liftgate. The rubber pad under the switch that is used to open the liftgate on the back of the sienna has gone soft and tar like. If i grab a piece it pulls right off like chewing gum. The black tar like substance gets on your hands too and is hard to wash off. The safety issue is cold weather, once it goes below 35 degree f the door handle switch will not allow the door to open. I the event of a crash you couldn't open the rear hatch to exit. This part is unmistakably defective. If the rubber just cracked i could see it as a wear item (like tires or wiper blades). Apparently in us states with a warmer climate this melting latch defect is a very common problem - just search the internet. Defective rear handle switch (part# 84840-08010). |
| Vehicle Mileage at Failure | 98000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | RALEIGH, NC |
| VIN pattern | 5TDZK23C97SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |