| Issue ID | 1031835 |
| Internal NHTSA # | 10558719 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2007 |
| File date | 30/09/11 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | I just learned that there were many complaints in regards of multiple cracks on the vehicle dash. I confronted the dealer regarding the same they stated that i was in need of placing a complaint about it in way for them to consider the same and authorize a repair. The very same day i wanted to place the complaint and they stated that the same is in a "suspense status". I just went through the complaints here reported and noted it is a recurrent vehicle manufacturer damage. I believe if i, as owner, followed the instrucions of not using any conditioner or any abbrassive cleaner but a mild soap and water with a damp cloth, the dash is coming appart as it is. I also think this should be considered as a safety hazard because of being the dash where the airbags are stored,when deployed on an accident could cause also the the dash to crack and its pieces be a projectile object. |
| Vehicle Mileage at Failure | 75000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN JUAN, PR |
| VIN pattern | 5TDZK23CX7SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |